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Edible Printing and Cutting Equipment and Supplies

Printer Support

  • How to set up your Edible Printer
  • How to clean your Printhead
  •   General Information
    • Icing Sheet Instructions
    • Printer Setup without a PC
    • How to Handle Out of Ink Printer Error
    • Ink Refill Instructions
      Genesis Printers and Inks
    • Genesis Printer Settings with a PC
    • Genesis Ink Cartridge (250/251) Installation
    • Paper Tray Setup for Genesis Printers
      Spectra TS Printers and Inks
    • Spectra Printer Settings with a PC
    • Spectra TS Printer Settings with a PC
    • Spectra Ink Cartridge (270/271) Installation
      How To Use Support

    All Support topics shown to the left (plus others once you are signed in) are available to all Icing Images® customers who have purchased at least one item from us at any time in the past.

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    for example you purchased products from Icing Images at a bakery show or a conference such as RBA or ICES, please call us at 540-323-7990 so we can provide you with your Sign-In information.

    All Icing Images products are compatible with PC and Mac computers. However, Icing Images does not provide support for Mac products as we are a PC based company.

    Restrictions on Use

    The information contained on this support page is intellectual property of Icing Images. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than you may print or download to a local hard disk extracts for your personal and non-commercial use only.

    You may not, except with our express written permission, distribute or commercially exploit the content. The information contained on this page is for general information purposes only. The information is provided by Icing Images and while Icing Images endeavors to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained on this page for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of these support topics.

    How to set up your Edible Printer
    How to clean your Printhead
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